Hope this is the right group to ask this... We are running SW 2017 with Workgroup PDM. In the vault, normally you can right click a file, and select Document Information from the pop-up menu to see information on the file. The VIEW tab is supposed to show a view of the file contents. This works for us "sometimes", but other times it pops up an error message:
Selecting any of the options to open, save or cancel has no effect. Once you receive this message, any and ALL files you try to view show like this:
SOMETIMES, you can quit and restart SW, and it will function like it is supposed to, other times this has no effect. For this whole week, I have fallen into the latter. Nothing I do seems to allow me to view files. It used to work better, but I don't think anything has changed on my system. It's very frustrating to have to open/check out every file just to see it's contents.
Anyone know what this is about or how to correct this issue?
thanks in advance...