AnsweredAssumed Answered

Customer portal locked WITH subscription

Question asked by Robert Delis on Sep 11, 2019
Latest reply on Sep 11, 2019 by David Matula

Hello everyone,

I would like to get acces to the CSWP training courses. But in order to get access, I need to upgrade my account from 'guest' to 'standard'. Now I'm trying to register my solidworks license key to gain acces to all the features, but a message pops up every time that the admin of the subscription needs to assign the product to me in the Admin portal.

 

Now the funny thing is.. I am already logged with the admin account and the designated product subscription(SW2018) is already assigned to this/my admin account.

 

What is going on?

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