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Interactive Images flickering/white as it loads the images in most browsers. Is there a way to force them to load at the same time?

Question asked by Kristina Smith on Aug 27, 2019
Latest reply on Aug 28, 2019 by Ron Bates

I created an 800x800, 72ppi interactive image. When I open it in Chrome, it works without any issues. I can freely rotate the image with smooth results.


When I open it in Edge, Internet Explorer, or Firefox, it seems as though each "frame" needs to load once as I encounter it, which creates a stuttering effect. After slowly rotating my way through it and giving the frames a chance to populate, I can generally rotate it and have it look as intended.


My question is, is there a way to make it load all the images at once for any browser to avoid this initial stuttering? Is it a setting during the initial setup of the render within Visualize? Is there something I can change or add in one of the javascript files that is generated by Visualize?


Here is a video I took of the flickering occurring in Firefox.