AnsweredAssumed Answered

Serial number (student version)

Question asked by Noel Park on Jul 31, 2019
Latest reply on Jul 31, 2019 by Frederick Law

Hi, I accidentally reinstalled Windows 10 because of serious malfunctioning and obviously the serial number of student version is gone, I cannot find it anywhere else.


Email account that used to be registered at the very first purchase has recently been deleted so I also cannot find the serial number from the inbox; I might have received from the inbox. However, before the deletion, I made a new account with a new email address and the serial number before Windows re-installation.


I expected that I am of cause allowed to find the serial number that I put in once I made the new account at anytime but I was wrong, it doesn't even show up from admin menu. 


This issue has been asked and the support staff keeps saying that I have to provide the serial number that I am having no-serial number problem, even keeps answering my old questions I am getting exhausted. I just can't believe that I'm not able to find our the number that I put in as requirement through admin window.


Is there any route to find out the serial number with logging in? Thanks.