AnsweredAssumed Answered

Screen goes blank

Question asked by David Nelson on Jul 29, 2019
Latest reply on Jul 29, 2019 by Glenn Schroeder

 Only happens when I try to rotate a part/assembly.  Use the middle/scroll wheel.  It will rotate some and then the screen goes blank.  to the point my screen tell me it is no longer connected to the computer.  Using 2018 SP5.  I was using cordless HP mouse our IT guy thought that since this was not supplied by the company(I bought it myself) that it was the mouse causing the problem.  Well I went back to the cord mouse that has been with the computer since they got it and had the same thing happen.

 

  IT guy remote linked and it was Solidworks that was locked up. 

 

  Just started about 2 weeks ago.

 

So anybody else ran into this.

Outcomes