AnsweredAssumed Answered

downlode stops

Question asked by Rebecca Morris on Jul 26, 2019
Latest reply on Jul 31, 2019 by Rick McDonald

I am trying to download SW 2019-2020 edition on my Win10 laptop, using IE.  All steps go smoothly until the download phase.  The download hangs-up (stops) running at 1%...  What is the solution?  Thank you.

 

Forgot to mention I have tried turning off virus protection and turning off firewalls.

Outcomes