Hi,
Please can you help, I have a good internet connection but I cant open the SW program. It keep saying "Online licence transaction failed. Please check your internet connection and try again" I have turned off wifi, tried two different wifi connections, turned off the computer, downloaded the newer 2019 3.0 version of SW and it is still saying the same thing. Please help!
Thanks,
I have this exact problem. It is machine specific. My workstation at office is fine and will load, my workstation at home gives me the error "Online license transaction failed. Please check your internet connection and try again" SW 2019 SP 3.0.
There is nothing wrong with my internet connection, every other program on home workstation can access internet. Multiple reboots, attempted restarts etc.
The correct solution is here:
Online license transaction failed