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Program crashing when starting or opening a part, assembly, or drawing

Question asked by Dennis Rogers on Jul 11, 2019
Latest reply on Jul 12, 2019 by Dennis Rogers

Brand new laptop connected to a extra monitor. This problem only occurs when connected to the extra monitor. Recently updated Windows 10 to version 10.0.18362. After the update, Solidworks crashes after I try to start or open a part, assembly, or drawing.

 

Intel UHD P630 running drivers 25.20.100.6793 and Quadro P2000 running drivers 25.21.14.1735. I've already verified that all drivers are up to date.

 

I have found that I can get Solidworks to function properly if I disable the Intel graphics device and then re-enable it. After doing this, I can start Solidworks and use it normally.

 

Coworker with the exact same computer and drivers as me, BUT is on the previous version of Windows 10 does not have this issue.

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