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Floworks 2018 crashes at the beginning

Question asked by Virgile Vernein on Jun 16, 2019
Latest reply on Jun 20, 2019 by Virgile Vernein

Hi , I've a big issus with FW2018 ( sw2018 sp4.0) 

When I add a complement (add-in) in the ribbon , all icons don't appear , I've to  customize the ribbon to show all icons , and when i  start an analysis , floworks crashes instantly.

I give you the report  

do you have an idea 

Thanks a lot