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Cannot Add To Design Library - File Locations Accurately Routed?

Question asked by Jocelyn Erchul on Jun 11, 2019
Latest reply on Jun 18, 2019 by Sam Sam

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Hello Everyone -

I've established a Design Library that has been actively used by my office.

We recently implemented PDM, and although we had begun saving several projects in the vault, we'd kept templates/design library/etc. on our One Drive server. Now, I've started to slowly move these items into the vault, and have been troubleshooting them on my own system prior to changing file locations for the other users.

I found out today that I am unable to save anything into the Design Library. I've double checked my System Settings/File Locations - and it's routed to the correct folder.. However, when I go to add something new to the library, my "Design Library Folders" box comes up completely blank. I'm unable to route to a specific file location, or even paste the location address into the box.

What's more confusing is that I'm able to access the design library through it's normal location on the "SolidWorks Resources" Pane. All of the individual notes and components work correctly, they just have the "this file is read only" dialog box popping up each time they're dragged into a drawing/model.

I am also unable to edit the existent components and re-save them, even though I've checked their properties-> attributes and checked "read only". I'm also signed in as Admin.. so I'm not really grasping what's going on here.

Any help is greatly appreciated.

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Sam Sam Jun 12, 2019 5:16 PM

Hi,
For a start there are several questions:
1) PDM Standart / Professional?
2) For Librariy files separate Workflow is used?
3) Caching of the Librariy folder at an input is set?
4) The Librariy folder is added to Refererences (in PDM Administration)?
5) Folder / vault is added to antivirus exceptions?
6) On other computers (or under other users) too most?
7) The user does not consist in several groups?
8) Settings and the rights at the user correct?

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Jocelyn Erchul @ Sam Sam on Jun 18, 2019 1:54 PM

Hi Sam, thank you for your reply - and sorry for the delay.

1) PDM Standard

2) I'm confused with this question. I'm setting current design library elements to "no approval needed"

3) I don't understand this question. Where can I cache?

4) I believe so:

5) I don't know how to add exceptions to antivirus

The rest of the questions i'm confused about too. Sorry, I didn't realize there was so much to this. When I initially added my design library, it worked fine. It's only moving locations to PDM that has caused issue. I also don't understand why things are still accessible.. just can't be saved.

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Sam Sam @ Jocelyn Erchul on Jun 18, 2019 4:44 PM

Hi Jocelyn,

I apologize for machine translation - cause of unclear questions (but often just there is no time even to look at result of such translation).
These questions could be less if at once there was information that PDM - Standart.
Therefore any information (even which can seem little significant or not necessary) will not prevent. For example, the Version of Solidworks - 2019 sp3?

Now on a subject:
1. In Administration Guide look - SettingCachingBehavior (Users and Groups) - if to trust this Manual - in PDM Standart it available.
2. In SolidWorks - Tools/System Options/File Locations/Design Library - what settings?
3. Antivirus, Firewall - is used? There are some settings? Also the inforation about Windows will not prevent.

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3 Replies

Sam Sam Jun 12, 2019 5:16 PM
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Correct Answer
Hi,
For a start there are several questions:
1) PDM Standart / Professional?
2) For Librariy files separate Workflow is used?
3) Caching of the Librariy folder at an input is set?
4) The Librariy folder is added to Refererences (in PDM Administration)?
5) Folder / vault is added to antivirus exceptions?
6) On other computers (or under other users) too most?
7) The user does not consist in several groups?
8) Settings and the rights at the user correct?
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- Jocelyn Erchul @ Sam Sam on Jun 18, 2019 1:54 PM
  Mark Correct
  Correct Answer
  Hi Sam, thank you for your reply - and sorry for the delay.
  
  1) PDM Standard
  2) I'm confused with this question. I'm setting current design library elements to "no approval needed"
  3) I don't understand this question. Where can I cache?
  4) I believe so:
  
  5) I don't know how to add exceptions to antivirus
  
  The rest of the questions i'm confused about too. Sorry, I didn't realize there was so much to this. When I initially added my design library, it worked fine. It's only moving locations to PDM that has caused issue. I also don't understand why things are still accessible.. just can't be saved.
  Like • Show 0 Likes0
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  - Sam Sam @ Jocelyn Erchul on Jun 18, 2019 4:44 PM
    Mark Correct
    Correct Answer
    Hi Jocelyn,
    I apologize for machine translation - cause of unclear questions (but often just there is no time even to look at result of such translation).
    These questions could be less if at once there was information that PDM - Standart.
    Therefore any information (even which can seem little significant or not necessary) will not prevent. For example, the Version of Solidworks - 2019 sp3?
    Now on a subject:
    1. In Administration Guide look - SettingCachingBehavior (Users and Groups) - if to trust this Manual - in PDM Standart it available.
    2. In SolidWorks - Tools/System Options/File Locations/Design Library - what settings?
    3. Antivirus, Firewall - is used? There are some settings? Also the inforation about Windows will not prevent.
    Like • Show 0 Likes0
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Cannot Add To Design Library - File Locations Accurately Routed?

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