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EDrawings 2019 - Cannot open some files

Question asked by Daniel Dussault on Jun 11, 2019

Good day

 

I have a user that runs edrawings 2019 on a windows 7 computer.

The user cannot open certain files that another installation of edrawings 2019 on windows 10 will

 

We get 2 errors when we open the file, I translated them from French

 

Error not taken in charge

We recommend you restart eDrawings

 

Error while reading the file

 

I checked the extension of the file and it ends by SLDRRW, I have a couple of them and some can be opened by the computer.

 

I tried to use our solidworks 2019 install DVD or the download directly from the site, same issue. Is there something missing ?

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