eDrawings installation error

Discussion created by 1-GRKFCQ on Apr 7, 2009
I am having trouble with all installations of the eDrawings viewer 2009 sp0.0 - 3.0 with machines that don't have SW. The problem is that our signatures, which are custom properties, do not show up when using the viewer on any machine without SW. Other custom properties show up, just not the signatures. These are inserted as part of the EPDM workflow. I get the attached message after installation. After several reinstallations I finally read the whole thing. I think "Installation Complete" is extremely misleading after you read the next part.

The second part, now that I've identified that there is an installation problem, is how do I make it install correctly?