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I use online license to go from my desktop to laptop. My laptop is frozen with my active license. Any ideas on how to reactivate it to my desktop while the laptop is out of commission?

Question asked by Richard Meyer on Jun 3, 2019
Latest reply on Jun 3, 2019 by Richard Meyer

While on vacation my computer was acting slow (5/29/19 or 5/30/19). My IT guy said I needed to restart to push a Windows update. My laptop is still "processing" the update.

The good news, the company will be buying me a new Dell that I requested.

The bad news, the license is active on the frozen computer and I don't know how to deactivate it so I can run it on my desktop for now.

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