Hello Everyone,
I have been tasked with the PDM Administration duties at my company. I have a lot of experience with Solidworks, and the PDM admin training. We aren't doing too much with the software, but I have been able to convince management to allow me to use it's capabilities more thoroughly.
That being said, I am attempting to activate the Email SMPT notifications to send documents to people outside the engineering group which have been generated using PDM and some office automation. The trouble I'm running into is the fact that my company uses Office 365, and it is a cloud Email service. I've been through tech support with my reseller and they told me it is an IT problem and they can't help. That brings me here. I can't believe that nobody out there is using Office 365 cloud Email with PDM professional, there must be a way. I've just gotten a variety of error messages when testing it. But I could always be wrong. Is anyone able to give me some pointers as to how I might work with my IT person to get this up and running? It would be a huge time saver for our department.
Thanks!
Can you connect to the SMTP server from outside EPDM? From a Windows command prompt type
TELNET <your SMTP host> 25
where <your SMTP host> is the hostname, such as smtp.example.com
If the server replies with a 200 message, you know you can actually connect. Next, try sending a hello message like this:
EHLO <your domain>
where <your domain> is the domain part of your hostname such as yourcompany.com
The server should reply with a series of messages with the 250 response code:
250-<your smtp server>
250-PIPELINING
250-SIZE 52428800
250-VRFY
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
You can then try sending a test message (red is what you type, green is the server responses). Replace <yourdomain> and <your email address> with appropriate values :
mail from: epdm@<yourdomain.>
250 2.1.0 Ok
rcpt to:<your email address>
250 2.1.5 Ok
data
354 End data with <CR><LF>.<CR><LF>
Subject:Test Message
This is a test message
.
250 2.0.0 Ok: queued as F22CA1DE070
quit
221 2.0.0 Bye
If you receive the message in your inbox, there is nothing outside EPDM preventing it from working.
What specific error messages are you seeing?