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Does SolidWorks assign someone to each question?

Question asked by Mahsa Ghaffari on May 13, 2019
Latest reply on May 13, 2019 by Frederick Law

I am very confused and disappointed from SolidWorks. In Ansys, I can submit a question and someone will be assigned to me to answer my question. Here is like you should be lucky to get an answer! How can I make sure my question get answer here by an expert? I might need to submit by .CAD file to show the problem, how can I do it here?

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