This happened suddenly. SWX RX says my graphics driver is ok. Tried restarting my computer, problem still persists.Using SWX 2018 SP05.
None of my VAR's suggestions were working. I decided to go ahead and install SWX 2019 thinking a nice fresh installation would clear up the problem. Wrong, same issue.
By pure blind luck, I happened to click on the drop down arrow beside the "Selected Geometry" box. Instead of minimizing the box, the black went away and turned blue like it should be. For some reason, though, the appearance property manager changed to assembly rather than part. It had the radio buttons for "Apply at component level" or "Apply at part document level." It only allowed me to select "part document level", then the radio buttons disappeared. The "Selected Geometry" window now displays correctly.
I then opened an assembly. The black box problem was there again. I clicked the drop down arrow, got the radio buttons, picked one, and the problem went away. Now it is fixed on all other parts and assemblies.
I opened SWX 2018 (I have both 2018 and 2019 single installed now), and the black box issue was still there. I repeated what I described above, and the problem thankfully is gone. I don't know why or how that worked, but I'll take it.
I'm loving SWX 2019! Way faster graphics display performance. Should have upgraded months ago.
TL:DR Click the drop down arrow beside "Selected Geometry"
Graphics card was my first thought, but apparently that's not it. Can you post the file here for someone else to check? Is it just this one Part file?
Just reinstalled the graphics driver just in case. It did not help. The problem is on all of my part files.
Can you post one here?
I attached the part file in my previous reply.
Sorry about that. I was viewing the Discussion from my Inbox so it didn't show up.
Anyway, I don't see that on my end, and I tried with the whole Part, a single Body, and a Face. It's looking like a problem on your end. Try closing all SW files, then go to File > Options > Performance, and check the box for "Use software OpenGL", then open a file and see if the same thing happens. You wouldn't want to operate with it turned on long-term, but if that fixes the problem it's likely an issue with your graphics card or driver, in spite of what Solidworks RX says. You might want to get your VAR involved so they can remote in.
I just tried the "software OpenGL" and it didn't change anything. I will get in touch with Hawkridge. Thanks for taking the time to try to help me out, Glen.
I was glad to try to help. At least you have it narrowed down to a problem on your end. Please report back when you get it figured out. It might help someone else with the same situation in the future.
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