Been trying to download SP2 for 2019 for the last 3 days.
It hangs, drops and now today its says it will not install on XP and install manager closes.
Is this just me?
Been trying to download SP2 for 2019 for the last 3 days.
It hangs, drops and now today its says it will not install on XP and install manager closes.
Is this just me?
Win7
Hi Fred,
Usually an error citing “XP Compatibility Mode” is something we often see in circumstance where the compatibility mode has been activated on the installation executable files. In this case you would need to go to the root of the installation source directory and right mouse click on the “setup.exe”, then go to its ‘Properties’, and making sure that it is not in some kind of XP Compatibility Mode. You will also have to go into the ”sldim” folder and set the “sldim.exe” to not be in a compatibility mode as well. Once compatibility mode is turned off for these items the installation should proceed normally without this error.
That was part of the problem and it is now turned off.
It still stops at 3% download or so and that is it.
Even have it directly wire connected to our gateway to rule out latency issues over the internal network.
Thank you for the XP comp. tip.
I went home and tried it on a Win 7 machine and it required entering the serial number and it seems to be downloading their okay. Now I am back at the office and trying it on a Win10 machine and it required the serial number. It is downloading now on the win 10 machine, its odd that this win 7 machine did not prompt for the serial number and the installer kept crashing and when it did not crash it would hang up at 3% downloaded.
If it does not ask for the serial number it might have had already SOLIDWORKS instaled.
It does but it was deactivate. Solidworks back peddled on our original purchase agreement and removed the license for my laptop. The CAD workstation is secure and must be air gapped from the internet so I have to download updates using another machine.
I guess i am missing something here.
Your problem is that you can not download, right? You get an error, right? So you must be conected to the internet…
Another question: the license was deactivated by Solidworks? Because if that is the case it is a complete diferente problem.
You are trying to install on Windows XP?