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saving an image gives "could not open database...xxxPDMVAULT"

Question asked by Brian Hoerner on Apr 9, 2019
Latest reply on Apr 9, 2019 by Brian Hoerner

Folks,

 

    I have a user that frequently gets this message when trying to save an image file, he has normal access to the PDM Vault, and there are plenty of licenses so that's not the issue.  The image save is just a right click save image from an internet page for example

 

     Does not have SolidWorks open, but is logged into PDM.

 

    Any Thoughts?  SWPDM2018

 

Thanks,

Brian

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