This is my first time using this software and I have problems when tying to start it.
First of all, the icon application has two blue arrows in the right corner, I read that this means that the file is compressed so I follow the instructions to decompress it by changing the properties of the file, but it did not work.
On the other hand, when clicking on the icon the application only shows the inicializating window (where appears a random assembly or structure) and then crashes. No message is display, just nothing happens.
I have tried uninstalling and reinstalling the software several times but that does not work either.
I hope you can help me.
I attached the image of the icon so that you can see it, also the specifications of my laptop.
Note the blue arrows: