We are attempting to create a test vault and import some users. We are receiving this message.
What does this message mean?
How do we fix it?
How do we prevent it?
Hi Martin, are you using Windows type login or SOLIDWORKS PDM type login? If windows, the user you are trying to import must be listed by name or in a Active Directory group on the Archive Server Configuration.
On the Archive Server, click Start, SOLIDWORKS PDM, Archive Server Configuration, Default Settings, Login, click the settings button next to Windows Login, and then ensure you have the user or group listed there. See below:
You should also go to the security tab and ensure the groups and users are listed in the second (2) box as below.
The first box (1) is for administrative users.
Hope this helps.
Retrieving data ...