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Certified Video Card driver does not install on the selected OS

Question asked by Tom Gagnon on Feb 15, 2019
Latest reply on Dec 16, 2019 by Josh Brady

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At SOLIDWORKS Hardware Certification | Hardware & System Requirements | SOLIDWORKS , I selected the following to get the right driver for re-purposing an older PC before installing SWx Edu 2019-2020 on it.

So I download it, sneaker-net it to the target PC, begin installation of VC driver, and the NVIDIA Installer for Version 411.63 checks for compatibility.

NVIDIA Installer cannot continue.

This NVIDIA graphics driver is not compatible with this version of Windows.

This graphics driver could not find compatible graphics hardware.

Despite this driver's certified status, why does it not take to the Windows 7 x64 OS?! I thought that Certified means that it has been tested and works. This one is not even compatible with the selected OS. Wait a sec. I don't care why, or how often this could happen, or such. I want something to make this work.

1. Where can I find the appropriate drive for this hardware and OS to utilize SWx?

2. Must I upgrade the OS to Windows 10 to install this or another VC driver? And if so, will THAT one actually work?

This is not a discussion of the virtues of any OS over another in your environment context. This PC will persist in air-gapped condition until it fails. I've asked specific useful questions.

Tom Gagnon Feb 20, 2019 11:41 AM

Correct Answer

Nah, this whole thing was MY misunderstanding, set up as a trap for me by me. I had removed gaming card from purchased PC, put it in the Quadro Box, and post-it noted, "VC removed from..."

It did not work b/c it was not the right card at all which I thought it was. At least I have 2 more on shelf which actually are the correct card. Certified driver is installing just fine once it finds the right hardware present. Ugh.

Thanks for attempts to help. I needed more than advice. I needed to read my own warnings on shelfware.

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Frederick Law Feb 15, 2019 10:50 AM

Windows 7 had a few SP.

That driver maybe for an earlier SP.

Try download newer (non-certified) driver from nVidia.

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Frederick Law Feb 15, 2019 10:55 AM

Another note: you sure your Win 7 is 64 bits?

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Tom Gagnon @ Frederick Law on Feb 15, 2019 11:52 AM

Thank you for your feedback, Frederick. The current OS is Windows 7 x64 SP1.

IIRC, SP1 was released after its first year, and has remained the dominant 'current' version for much longer than the brief period of its original release. I would be shocked if it was certified for the older SP.

For reference of version history, its certified driver for a previous SWx 2016 installation was 347.52 for Win7 x64 and 354.35 for Win10 x64. This driver, version 411.63, is much later than previous. Either NVIDIA or SWx may be in the process of disassociating from the old OS which will end its extended support in less than a year now. I do not blame them for this fair stance, if that is the case. Mainstream support for Win7 x64 SP1 has ended on January 13, 2015.

Because this PC will be deployed remotely and unavailable for maintenance or easy support, I am trying to produce a stable deployment which will not require updates or attention once the compatible version of SWx Edu is installed.

To this end, I have decided to upgrade it to Windows 10 because it had already been upgraded to Windows 10 and reverted to Windows 7, thereby reserving its Windows 10 license based on hardware serial numbers and identifiers. It is free, but takes time. We do have another active and more modern Windows 10 PC with this same card installed, and it works compatibly just fine for SWx. I am hoping that is still the case, but my confidence in informed assumptions has been shaken by unexpected outcomes.

I'll update this post if I run into further troubles.

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Frederick Law @ Tom Gagnon on Feb 15, 2019 12:10 PM

I have always used latest driver from nVidia. Since when 3dfx was still around.

I trust their drivers.

Also OS and drivers are updating way faster then anyone can certify them.

Just my 2 cents.

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Frederick Law @ Frederick Law on Feb 15, 2019 12:21 PM

Don't be afraid of 'non-certified'.

Certified only give you an outlet to complain.

Give the Vendor the power to deny wrong doing on their part.

At the end of the day, we need to do what we need to do and get the job out.

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Josh Brady @ Frederick Law on Feb 15, 2019 2:17 PM

Frederick Law wrote:

Don't be afraid of 'non-certified'.
Certified only give you an outlet to complain.
Give the Vendor the power to deny wrong doing on their part.

At the end of the day, we need to do what we need to do and get the job out.

Had a guy some time back who came here complaining about crashes and graphics glitches. Asked if he was running certified driver... "Of course I have a certified card, and I have the latest driver!" Told him the latest was not certified. He "downgraded" and the problems went away.

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Frederick Law @ Josh Brady on Feb 15, 2019 2:34 PM

I didn't say non-cert doesn't have problem but certified has problem too.

Try a different driver and see if it helps.

Go back one version at a time if you want to.

Technically there are other hardwares and drivers that were not 'certified'.

Right now the certified driver could not install.

Try newer driver or wait for SW, VAR for solution?

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Tom Gagnon Feb 20, 2019 11:41 AM

Nah, this whole thing was MY misunderstanding, set up as a trap for me by me. I had removed gaming card from purchased PC, put it in the Quadro Box, and post-it noted, "VC removed from..."

Thanks for attempts to help. I needed more than advice. I needed to read my own warnings on shelfware.

Actions

Frederick Law Feb 20, 2019 11:49 AM

So we all fight for nothing

Good thing you solved the problem

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Josh Brady Dec 16, 2019 5:08 PM

Hmm... Deck chairs on the Titanic anyone? I sincerely hope the benefit of this organizing activity isn't lost when this unsupported Jive platform finally kicks the bucket.

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11 Replies

Frederick Law Feb 15, 2019 10:50 AM
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Correct Answer
Windows 7 had a few SP.
That driver maybe for an earlier SP.
Try download newer (non-certified) driver from nVidia.
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- Frederick Law @ Frederick Law on Feb 15, 2019 10:51 AM
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  Correct Answer
  NVIDIA DRIVERS Quadro Desktop/Quadro Notebook Driver Release 418 WHQL
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Frederick Law Feb 15, 2019 10:55 AM
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Another note: you sure your Win 7 is 64 bits?
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- Tom Gagnon @ Frederick Law on Feb 15, 2019 11:52 AM
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  Correct Answer
  Thank you for your feedback, Frederick. The current OS is Windows 7 x64 SP1.
  IIRC, SP1 was released after its first year, and has remained the dominant 'current' version for much longer than the brief period of its original release. I would be shocked if it was certified for the older SP.
  
  For reference of version history, its certified driver for a previous SWx 2016 installation was 347.52 for Win7 x64 and 354.35 for Win10 x64. This driver, version 411.63, is much later than previous. Either NVIDIA or SWx may be in the process of disassociating from the old OS which will end its extended support in less than a year now. I do not blame them for this fair stance, if that is the case. Mainstream support for Win7 x64 SP1 has ended on January 13, 2015.
  
  Because this PC will be deployed remotely and unavailable for maintenance or easy support, I am trying to produce a stable deployment which will not require updates or attention once the compatible version of SWx Edu is installed.
  To this end, I have decided to upgrade it to Windows 10 because it had already been upgraded to Windows 10 and reverted to Windows 7, thereby reserving its Windows 10 license based on hardware serial numbers and identifiers. It is free, but takes time. We do have another active and more modern Windows 10 PC with this same card installed, and it works compatibly just fine for SWx. I am hoping that is still the case, but my confidence in informed assumptions has been shaken by unexpected outcomes.
  
  I'll update this post if I run into further troubles.
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  - Frederick Law @ Tom Gagnon on Feb 15, 2019 12:10 PM
    Mark Correct
    Correct Answer
    I have always used latest driver from nVidia. Since when 3dfx was still around.
    I trust their drivers.
    
    Also OS and drivers are updating way faster then anyone can certify them.
    
    Just my 2 cents.
    Like • Show 2 Likes2
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    - Frederick Law @ Frederick Law on Feb 15, 2019 12:21 PM
      Mark Correct
      Correct Answer
      Don't be afraid of 'non-certified'.
      Certified only give you an outlet to complain.
      Give the Vendor the power to deny wrong doing on their part.
      
      At the end of the day, we need to do what we need to do and get the job out.
      Like • Show 0 Likes0
      Actions
      - Josh Brady @ Frederick Law on Feb 15, 2019 2:17 PM
        Mark Correct
        Correct Answer
        Frederick Law wrote:
        
        Don't be afraid of 'non-certified'.
        Certified only give you an outlet to complain.
        Give the Vendor the power to deny wrong doing on their part.
        
        At the end of the day, we need to do what we need to do and get the job out.
        
        Had a guy some time back who came here complaining about crashes and graphics glitches. Asked if he was running certified driver... "Of course I have a certified card, and I have the latest driver!" Told him the latest was not certified. He "downgraded" and the problems went away.
        Like • Show 1 Like1
        Actions
        Frederick Law @ Josh Brady on Feb 15, 2019 2:34 PM
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        Correct Answer
        I didn't say non-cert doesn't have problem but certified has problem too.
        Try a different driver and see if it helps.
        Go back one version at a time if you want to.
        
        Technically there are other hardwares and drivers that were not 'certified'.
        
        Right now the certified driver could not install.
        Try newer driver or wait for SW, VAR for solution?
        Like • Show 0 Likes0
        Actions
Tom Gagnon Feb 20, 2019 11:41 AM
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Correct Answer
Nah, this whole thing was MY misunderstanding, set up as a trap for me by me. I had removed gaming card from purchased PC, put it in the Quadro Box, and post-it noted, "VC removed from..."
It did not work b/c it was not the right card at all which I thought it was. At least I have 2 more on shelf which actually are the correct card. Certified driver is installing just fine once it finds the right hardware present. Ugh.

Thanks for attempts to help. I needed more than advice. I needed to read my own warnings on shelfware.
Like • Show 1 Like1
Actions
Frederick Law Feb 20, 2019 11:49 AM
Mark Correct
Correct Answer
So we all fight for nothing

Good thing you solved the problem
Like • Show 1 Like1
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Josh Brady Dec 16, 2019 5:08 PM
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Correct Answer

Hmm... Deck chairs on the Titanic anyone? I sincerely hope the benefit of this organizing activity isn't lost when this unsupported Jive platform finally kicks the bucket.
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Certified Video Card driver does not install on the selected OS

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