10 Replies Latest reply on Feb 20, 2019 11:49 AM by Frederick Law

Certified Video Card driver does not install on the selected OS

Tom Gagnon Feb 15, 2019 10:43 AM

At SOLIDWORKS Hardware Certification | Hardware & System Requirements | SOLIDWORKS , I selected the following to get the right driver for re-purposing an older PC before installing SWx Edu 2019-2020 on it.

So I download it, sneaker-net it to the target PC, begin installation of VC driver, and the NVIDIA Installer for Version 411.63 checks for compatibility.

NVIDIA Installer cannot continue.

This NVIDIA graphics driver is not compatible with this version of Windows.

This graphics driver could not find compatible graphics hardware.

Despite this driver's certified status, why does it not take to the Windows 7 x64 OS?! I thought that Certified means that it has been tested and works. This one is not even compatible with the selected OS. Wait a sec. I don't care why, or how often this could happen, or such. I want something to make this work.

1. Where can I find the appropriate drive for this hardware and OS to utilize SWx?

2. Must I upgrade the OS to Windows 10 to install this or another VC driver? And if so, will THAT one actually work?

This is not a discussion of the virtues of any OS over another in your environment context. This PC will persist in air-gapped condition until it fails. I've asked specific useful questions.

Re: Certified Video Card driver does not install on the selected OS

Frederick Law Feb 15, 2019 10:50 AM (in response to Tom Gagnon)

Windows 7 had a few SP.
That driver maybe for an earlier SP.
Try download newer (non-certified) driver from nVidia.
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- Re: Certified Video Card driver does not install on the selected OS
  
  Frederick Law Feb 15, 2019 10:51 AM (in response to Frederick Law)
  
  NVIDIA DRIVERS Quadro Desktop/Quadro Notebook Driver Release 418 WHQL
  
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Re: Certified Video Card driver does not install on the selected OS

Frederick Law Feb 15, 2019 10:55 AM (in response to Tom Gagnon)

Another note: you sure your Win 7 is 64 bits?
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- Re: Certified Video Card driver does not install on the selected OS
  
  Tom Gagnon Feb 15, 2019 11:52 AM (in response to Frederick Law)
  
  Thank you for your feedback, Frederick. The current OS is Windows 7 x64 SP1.
  IIRC, SP1 was released after its first year, and has remained the dominant 'current' version for much longer than the brief period of its original release. I would be shocked if it was certified for the older SP.
  
  For reference of version history, its certified driver for a previous SWx 2016 installation was 347.52 for Win7 x64 and 354.35 for Win10 x64. This driver, version 411.63, is much later than previous. Either NVIDIA or SWx may be in the process of disassociating from the old OS which will end its extended support in less than a year now. I do not blame them for this fair stance, if that is the case. Mainstream support for Win7 x64 SP1 has ended on January 13, 2015.
  
  Because this PC will be deployed remotely and unavailable for maintenance or easy support, I am trying to produce a stable deployment which will not require updates or attention once the compatible version of SWx Edu is installed.
  To this end, I have decided to upgrade it to Windows 10 because it had already been upgraded to Windows 10 and reverted to Windows 7, thereby reserving its Windows 10 license based on hardware serial numbers and identifiers. It is free, but takes time. We do have another active and more modern Windows 10 PC with this same card installed, and it works compatibly just fine for SWx. I am hoping that is still the case, but my confidence in informed assumptions has been shaken by unexpected outcomes.
  
  I'll update this post if I run into further troubles.
  
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  - Re: Certified Video Card driver does not install on the selected OS
    
    Frederick Law Feb 15, 2019 12:10 PM (in response to Tom Gagnon)
    
    I have always used latest driver from nVidia. Since when 3dfx was still around.
    I trust their drivers.
    
    Also OS and drivers are updating way faster then anyone can certify them.
    
    Just my 2 cents.
    
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    - Re: Certified Video Card driver does not install on the selected OS
      
      Frederick Law Feb 15, 2019 12:21 PM (in response to Frederick Law)
      
      Don't be afraid of 'non-certified'.
      Certified only give you an outlet to complain.
      Give the Vendor the power to deny wrong doing on their part.
      
      At the end of the day, we need to do what we need to do and get the job out.
      
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      - Re: Certified Video Card driver does not install on the selected OS
        
        Josh Brady Feb 15, 2019 2:17 PM (in response to Frederick Law)
        
        Frederick Law wrote:
        
        Don't be afraid of 'non-certified'.
        Certified only give you an outlet to complain.
        Give the Vendor the power to deny wrong doing on their part.
        
        At the end of the day, we need to do what we need to do and get the job out.
        
        Had a guy some time back who came here complaining about crashes and graphics glitches. Asked if he was running certified driver... "Of course I have a certified card, and I have the latest driver!" Told him the latest was not certified. He "downgraded" and the problems went away.
        
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        Re: Certified Video Card driver does not install on the selected OS
        
        Frederick Law Feb 15, 2019 2:34 PM (in response to Josh Brady)
        
        I didn't say non-cert doesn't have problem but certified has problem too.
        Try a different driver and see if it helps.
        Go back one version at a time if you want to.
        
        Technically there are other hardwares and drivers that were not 'certified'.
        
        Right now the certified driver could not install.
        Try newer driver or wait for SW, VAR for solution?
        
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Re: Certified Video Card driver does not install on the selected OS

Tom Gagnon Feb 20, 2019 11:41 AM (in response to Tom Gagnon)

Nah, this whole thing was MY misunderstanding, set up as a trap for me by me. I had removed gaming card from purchased PC, put it in the Quadro Box, and post-it noted, "VC removed from..."
It did not work b/c it was not the right card at all which I thought it was. At least I have 2 more on shelf which actually are the correct card. Certified driver is installing just fine once it finds the right hardware present. Ugh.

Thanks for attempts to help. I needed more than advice. I needed to read my own warnings on shelfware.
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Re: Certified Video Card driver does not install on the selected OS

Frederick Law Feb 20, 2019 11:49 AM (in response to Tom Gagnon)

So we all fight for nothing

Good thing you solved the problem
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