Good day, you accidentally posted your question to the electrical group.
There is not a group here for ElectrodeWorks as it is a 3RD party application not supported by SOLIDWORKS. You may have some success posting in the SOLIDWORKS forum or contacting your VAR or R & B direction ( R&B Mold Design Products for SOLIDWORKS ) 1-800-844-3589
I'd second contacting R&B Mold Design Products for SOLIDWORKS ... I know they're not in the US but they offer tech support which would likely be your best bet unless you luck out and someone here happens to be using that software.