Scott, let your VAR know if you ever want to become an AE. You have unbelievable troubleshooting skills!
I am not joking!
Ha! I appreciate that. But to me it seems like I have the uncanny ability to break software and create all kinds of other 'user induced errors' when really all I want to do is fly through my workload
I just use the tips and tricks I've found from all you guys to start honing in until I can make a problem go away. Sadly I don't share that on here nearly as much as I should.
Only one piece of advice:
When you are in contact with your VAR, keep pushing them to record any proven problem with SOLIDWORKS. After that, keep asking them if the problem was validated by SW and an SPR has been created.
Then, use the forum to get as many people as possible to vote on that SPR. Even 1 extra vote, would move your SPR in the top 10%.