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HSMXpress not showing tool path preview

Question asked by Mark Biernacki on Nov 28, 2018
Latest reply on Nov 28, 2018 by Michael Buchli

We've been using HSMXpress with SW 2016 for several years here, but all of a sudden our CNC computer stopped showing the tool path previews (the blue, green and yellow lines in the screen shot) for a selected operation, and this has happened on only our CNC computer, everyone else has it working as shown in the screen shot. It shows it during simulation just fine, but outside of simulation it only shows the entry and exit points as well as toolpath points when that's enabled (under view>toolpath points.) So far we've tried reinstalling various versions of HSMxpress, different files and restarting solidworks. Reinstalling SW is something we're trying to avoid because of the down time that will cause. Any helpful solutions or suggestions would be greatly appreciated!