AnsweredAssumed Answered

VAR forcing us to pay for installation of PDM

Question asked by Mustafa Baskan on Nov 28, 2018
Latest reply on Sep 11, 2019 by Scott Perman

Hi Everyone,

 

We have a SolidWorks Premium license and local IT was attempting to install the PDM software, and during installation, they were asked the SolidNetWork serial number (I assume it is different to the SolidWorks license). IT called our VAR and they said they cannot give the serial number and that we can only install the PDM software if we pay them (almost the same price as another SolidWorks license).

 

Can someone please confirm if what they are requesting is legitimate?

 

Cheers

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