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Error Open eDrawings 2019 - Windows 7 64

Question asked by Rafael Viero on Nov 14, 2018
Latest reply on Nov 14, 2018 by Rafael Viero

When opening .SLDASM files eDrawings hangs and the crashes logs are below.

event id: 1026

Application: eDrawings.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 000000006CBB3310

id event: 1000

Application name failed: eDrawings.exe, version:, time stamp: 0x5ba3e965

Fault module name: dx11_2220_x64.hdi, version:, time stamp: 0x59b02b43

Exception code: 0xc0000005

Failed Displacement: 0x0000000000013310

Identification of failed process: 0xbd0

Failed application start time: 0x01d47c1827ca5551

Application Path Failed: C: \ Program Files \ Common Files \ eDrawings2019 \ eDrawings.exe

FCoof Failure Module: C: \ Program Files \ Common Files \ eDrawings2019 \ dx11_2220_x64.hdi

Report Identification: eddfc592-e80b-11e8-8a00-a4badb048039