AnsweredAssumed Answered

User cannot Checkin File

Question asked by Gary Hamm on Nov 13, 2018
Latest reply on Sep 26, 2019 by Pierre Le Grange

User has checked out a file, and now cannot check it back in, warning message says checked out on another computer, but it shows its his computer name that it is checked out on. I have tried rebooting, and checking in from both explorer view without Solidworks open, as well as opening the file and trying to check-in via the Task pane.

Also I went into the administration tool and gave him admin privileges just to rule out a permissions issue, (no luck).

Anyone experience this and have a resolve?