The specific SPR you’ve detailed should be addressed with a 2018 Sp5 hotfix which can be found attached to KB item S-075714. That said that might not address the specific crash you are seeing - Since you are VAR AE, I would urge you to open a ticket with SolidWorks PDM Support.
Thanks for reply. I will tested this hotfix.
Hi William. Can you be more specific in your crash's? I am having an issue with my SW explorer. It closes or crashes after every other drawing I try to open.
We are sorry to hear you are experiencing an issues with crashing. We are starting a new program (Beta for now) where we review our forums and reach out to customers having issues to help connect them with their VAR.
I have reached out to your VAR, they will be proactively contacting you soon to work with you to troubleshoot your issue.
Thanks for using the SolidWorks and the SolidWorks Forum
In my case the problem occur when I am having using a Net add-ins in PDM Vault and this Addin is called by a button in data card. When called the addin two or three times, windows explorer crash.
The crashes occur for any document.