Hello Guys,
After update SOLIDWORKS PDM Professional from 2016 to 2018 version, a customization PDM add in crash Windows explorer.
Basically this add in call a Form and set some variables in datacard.
The crash occur because Windows ucrtbase.DLL.
I found SPR 1089597 related this problem, but the question is exist any 'workaround' for this problem? Or we need waiting 2019 SP1 version.
Thanks in advance,
William
William,
The specific SPR you’ve detailed should be addressed with a 2018 Sp5 hotfix which can be found attached to KB item S-075714. That said that might not address the specific crash you are seeing - Since you are VAR AE, I would urge you to open a ticket with SolidWorks PDM Support.
Cheers,
Mark
Hello Mark,
Thanks for reply. I will tested this hotfix.
Hi William. Can you be more specific in your crash's? I am having an issue with my SW explorer. It closes or crashes after every other drawing I try to open.
Tom,
We are sorry to hear you are experiencing an issues with crashing. We are starting a new program (Beta for now) where we review our forums and reach out to customers having issues to help connect them with their VAR.
I have reached out to your VAR, they will be proactively contacting you soon to work with you to troubleshoot your issue.
Thanks for using the SolidWorks and the SolidWorks Forum
Regards,
SolidWorksCare
Hello Tom,
In my case the problem occur when I am having using a Net add-ins in PDM Vault and this Addin is called by a button in data card. When called the addin two or three times, windows explorer crash.
The crashes occur for any document.
William,
The specific SPR you’ve detailed should be addressed with a 2018 Sp5 hotfix which can be found attached to KB item S-075714. That said that might not address the specific crash you are seeing - Since you are VAR AE, I would urge you to open a ticket with SolidWorks PDM Support.
Cheers,
Mark