there could be several reasons for this. I am seeing that you are using a very old Visualize version (2016?). In that case, one likely reason could be that the SW assembly is of a newer file version (SW 2017, 2018, or 2019) that Visualize 2016 cannot handle.
You could also check the log file which should be here:
Hi Martin Carmody,
there could be several reasons for this. I am seeing that you are using a very old Visualize version (2016?). In that case, one likely reason could be that the SW assembly is of a newer file version (SW 2017, 2018, or 2019) that Visualize 2016 cannot handle.
You could also check the log file which should be here:
%PROGRAMDATA%\SOLIDWORKS\SOLIDWORKS Visualize\Log\