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User added files to folder but they are not visible even to the Admin

Question asked by Matt La Croix on Nov 5, 2018
Latest reply on Nov 5, 2018 by Matt La Croix

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Hi,

I have user that added a bunch of Solidworks Composer files to a folder in our vault. The user is able to see the files on her computer but the rest of us, including myself with Admin privileges, cannot see them. Has anyone encountered this before or have an explanation?

I have reviewed the group permissions as well as user permissions and "Show working version of FIles" is enabled. Also the files are not in a local state on the users computer, nor is she working offline.

Any help is greatly appreciated.

Matt

Michael Dekoning Nov 5, 2018 5:09 PM

Correct Answer

Hi Matt,

Are the files actually in the vault? I've occasionally seen files that for some reason have to be selected with a right mouse click and then choose "Add file to vault".

Is there a workflow in you vault to accept Composer files? Every file must go into a workflow.

You say you can't see them with Admin permissions. Are you saying you are logged in as Admin or as a user with permissions to view files in Private state?

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Greg H. Nov 5, 2018 4:56 PM

Screen shot of user's window would help.

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Michael Dekoning Nov 5, 2018 5:09 PM

Hi Matt,

Are the files actually in the vault? I've occasionally seen files that for some reason have to be selected with a right mouse click and then choose "Add file to vault".

Is there a workflow in you vault to accept Composer files? Every file must go into a workflow.

You say you can't see them with Admin permissions. Are you saying you are logged in as Admin or as a user with permissions to view files in Private state?

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Matt La Croix @ Michael Dekoning on Nov 6, 2018 7:08 AM

Hi Michael,

You solved it for me. I neglected to put composer files on a workflow and give the group permissions to it.

The files were also local but the user could not "Add to file Vault" until I corrected the workflow. Prior to that I was unable to see her files in the vault even though I was logged in as the Admin with rights to see files in a Private State.

After the workflow modification everything worked.

Thank you!

Matt

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3 Replies

Greg H. Nov 5, 2018 4:56 PM
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Screen shot of user's window would help.
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Michael Dekoning Nov 5, 2018 5:09 PM
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Correct Answer
Hi Matt,
Are the files actually in the vault? I've occasionally seen files that for some reason have to be selected with a right mouse click and then choose "Add file to vault".
Is there a workflow in you vault to accept Composer files? Every file must go into a workflow.
You say you can't see them with Admin permissions. Are you saying you are logged in as Admin or as a user with permissions to view files in Private state?
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- Matt La Croix @ Michael Dekoning on Nov 6, 2018 7:08 AM
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  Correct Answer
  Hi Michael,
  
  You solved it for me. I neglected to put composer files on a workflow and give the group permissions to it.
  
  The files were also local but the user could not "Add to file Vault" until I corrected the workflow. Prior to that I was unable to see her files in the vault even though I was logged in as the Admin with rights to see files in a Private State.
  
  After the workflow modification everything worked.
  
  Thank you!
  
  Matt
  Like • Show 1 Like1
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User added files to folder but they are not visible even to the Admin

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