9 Replies Latest reply on Nov 5, 2018 11:25 AM by Sarah Dwight

Unsupported Sytem/Card messing with dimension display.

Sarah Dwight Nov 5, 2018 10:08 AM

Edit: This may be a graphic card driver issue.

Unfortunately my system and card are no longer supported by SW... so I don't know how to fix it.

They were fine for SW15-17, but now don't even show up in the list.

What do you do when SW stops supporting your configuration suddenly?

So I both like and dislike the way the dimensions display now in sketches in SW2018.

I sort of like that you now know whether or not you are facing the "proper" normal because the numbers are backwards if not.

I sort of dislike this because now I can't read my dimensions...

Also I did not find this in the What'sNew2018 PDF... kinda worth mentioning, no? Or is my SW just bugging?

Re: Sketch Dimension Backwards in Model?

Solid Air Nov 2, 2018 6:12 PM (in response to Sarah Dwight)

Sarah,

I could not duplicate this. And if it was an issue I would have heard about it from one of the sixty users I support at work. Is your graphics card driver up to date?
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- Re: Sketch Dimension Backwards in Model?
  
  Sarah Dwight Nov 5, 2018 8:23 AM (in response to Solid Air)
  
  So I went to check my graphic card driver and SW no longer has my Dell Model listed nor my Card Model... so I guess not? But now... how do I know which driver to use? Do I just go with the one most shown?
  
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Re: Sketch Dimension Backwards in Model?

Josh Brady Nov 2, 2018 8:12 PM (in response to Sarah Dwight)

Have you clicked on the backward dimensions? Do they flip back around? Tried a rebuild or graphics redraw? Have you played at all?
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- Re: Sketch Dimension Backwards in Model?
  
  Sarah Dwight Nov 5, 2018 8:32 AM (in response to Josh Brady)
  
  I have clicked on the backward dimensions and they do not flip around.
  However, if I add a dim or a sketch element, they do indeed flip around!
  I had not played with it much on Friday, because it was Friday....
  Now that I know they do flip around, this isn't that big a deal.
  The system configuration and driver issue is though... *sigh*
  
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  - Re: Sketch Dimension Backwards in Model?
    
    Josh Brady Nov 5, 2018 10:24 AM (in response to Sarah Dwight)
    
    Did you try refresh (ctrl-r)?
    It sounds like your system is getting pretty long in the tooth... Processor and graphics are both over 8 years old! You can get a currently-supported card for under $200 with better specs than your current one, but honestly it sounds like you may need an overall upgrade.
    
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    - Re: Unsupported Sytem/Card messing with dimension display.
      
      Sarah Dwight Nov 5, 2018 11:25 AM (in response to Josh Brady)
      
      Since Windows 7 will no longer be supported with SW 2020 my company will hopefully take the opportunity to upgrade everything before then. It is not up to me though so we will see.
      
      also Ctrl+R does not fix the backwards dimension.
      
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  - Re: Unsupported Sytem/Card messing with dimension display.
    
    John Stoltzfus Nov 5, 2018 10:29 AM (in response to Sarah Dwight)
    
    Sarah Dwight
    
    Do you have this checked.... I've seen this if you have the part flipped over to the opposite side of the plane then what it was drawn.. This option sometimes disappears when doing an upgrade..
    
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    - Re: Unsupported Sytem/Card messing with dimension display.
      
      Josh Brady Nov 5, 2018 10:52 AM (in response to John Stoltzfus)
      
      John Stoltzfus wrote:
      
      Sarah Dwight
      
      Do you have this checked.... I've seen this if you have the part flipped over to the opposite side of the plane then what it was drawn.. This option sometimes disappears when doing an upgrade..
      
      I don't like that setting (with box checked) much myself... I'm much accustomed to the text skewing along with the sketch plane. Even when it's not checked, dimension text should always flip around to basically forward after rotating, whether or not that box is checked. If I rotate a sketch backwards, the dimension text rotates backward as well during rotate, but as soon as I release the mouse wheel it flips back around.
      
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    - Re: Unsupported Sytem/Card messing with dimension display.
      
      Sarah Dwight Nov 5, 2018 10:52 AM (in response to John Stoltzfus)
      
      I don't think I have ever had that checked...
      I don't think that would affect the sketch dims... but I will never know as it seems that option is unavailable to me.
      I don't know what a DimXpert model is... I am not sure I use DimXpert... these are legacy models from 2015-2016.
      So I made a new model and checked that box. The result is an uncentered dim, that does re-center when I move the sketch around the screen or add a dim/sketch entity. hah. fun.
      
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