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Roll back bar too high! Won't roll back down.

Question asked by Shawn Stugard on Nov 1, 2018
Latest reply on Nov 1, 2018 by Shawn Stugard

A coworker is having a really strange issue. The roll back bar has somehow gone too far up the tree and now will not roll back down. You cannot grab the bar, if you float where the bar should be it does nothing. Does this on more than one workstation. Ideas?