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Struggling for a simple matter finally fixed it

Question asked by Maha Nadarasa on Oct 26, 2018
Latest reply on Oct 27, 2018 by Josh Brady

As you know my Real View Graphic was inactive in SWX for couple of weeks. Even VAR was unable to fix it. I just searching for the issue and found that in Advanced Display Settings my prime monitor was only detecting embedded GC and 2nd monitor was detecting AMD GC.


What was the reason?

My AMD GC has 4 ports. One port is connected to 2ndmonitor therefore it is detecting the AMD GC. Prime monitor was connected to computer HDMI port so that it was detecting embedded GC only this was the reason for the issue. Now both monitors are connected to AMD port – issue has been solved.