AnsweredAssumed Answered

Rx Diagnostic no longer providing a recommended Video Card Driver

Question asked by Alin Vargatu on Oct 26, 2018
Latest reply on Oct 29, 2018 by Alin Vargatu

I noticed that two things happened to the resources for quickly finding a certified driver for SOLIDWORKS.


1. The Rx tool no longer provides a DOWNLOAD button for the correct driver. That is a huge problem. Instead of instantly getting the driver, you need to waste 5 minutes to go through the very slow process of finding it yourself here: Graphics Card Drivers | Hardware & System Requirements | SOLIDWORKS




Could you please check and let me know if you can see the download button on your machines? I tried it on 5 machines and is no longer there.


I really hope the Rx tool did not get ruined.



2. The portal: Graphics Card Drivers | Hardware & System Requirements | SOLIDWORKS  no longer provides information for drivers certified to SOLIDWORKS 2016 or older versions. That is another huge problem for many users.