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swDocumentManager, GetPreviewBitmap, Cannot create ActiveX component.

Question asked by Troy Szatkowski on Oct 23, 2018
Latest reply on Oct 23, 2018 by Artem Taturevych



After updating to SW 2018, I'm unable to GetPreviewBitmap in one of our desktop applications that uses the document manager. It is producing the following error. "Cannot create ActiveX component". I requested a 2018 new license key with

all the right privileges (swdocmgr_general, swdocmgr_previews, swdocmgr_geometry, swdocmgr_xml). I do believe everything is correct in the registry. Does anyone know why this is happening now or how to resolve? Thank you in advance.