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Suppressed parts after importing a STEP file

Question asked by Ryan Hochstrasser on Oct 11, 2018
Latest reply on Oct 11, 2018 by Frederick Law

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I have an issue that occurs after importing a STEP file, saving it as an assembly, closing the assembly, and then reopening the assembly. Parts that were previously fine are now suppressed and I cannot unsuppress them. I can, however, open them so it's not a matter of SW not being able to find the file.

Each suppressed part has a yellow error triangle next to its name in the assembly tree. The error message reads either "the file for this component has a non-matching internal ID" or "Error opening file."

What would cause this? When I import the STEP file, the assembly appears fine. It's only after saving it as an assembly, closing it, and reopening it that this problem occurs.

I'm using SW2018 SP2.0.

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Newell Voss Oct 11, 2018 3:42 PM

you are not prompting SW to save the individual bodies..

toggle the "include reference components" when saving as an asm.

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Frederick Law Oct 11, 2018 3:48 PM

Another reason is some of the parts use same name and the files got mixed up.

An example is when I import a right hand and left hand assembly.

Some of the parts are same in the assemblies so it create same filename.

When the files are save to same folder, they got overwritten.

So I end up put the STEP files in separate folders before import.

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Ryan Hochstrasser @ Frederick Law on Oct 11, 2018 5:28 PM

There was something going on with the file names. Doing a Pack and Go before closing it the first time and adding a suffix to each file name solved the problem. Thanks.

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Frederick Law @ Ryan Hochstrasser on Oct 11, 2018 5:32 PM

Another reason: Path too long and the name got cut off when save.

When the file come in a zip file with a long name, it'll be unzip into a folder with long name. Most likely the parts has long name also.

When the path get more than 260 characters, it all went wrong.

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4 Replies

Newell Voss Oct 11, 2018 3:42 PM
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you are not prompting SW to save the individual bodies..
toggle the "include reference components" when saving as an asm.
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Frederick Law Oct 11, 2018 3:48 PM
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Another reason is some of the parts use same name and the files got mixed up.

An example is when I import a right hand and left hand assembly.
Some of the parts are same in the assemblies so it create same filename.
When the files are save to same folder, they got overwritten.
So I end up put the STEP files in separate folders before import.
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- Ryan Hochstrasser @ Frederick Law on Oct 11, 2018 5:28 PM
  Mark Correct
  Correct Answer
  There was something going on with the file names. Doing a Pack and Go before closing it the first time and adding a suffix to each file name solved the problem. Thanks.
  Like • Show 1 Like1
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  - Frederick Law @ Ryan Hochstrasser on Oct 11, 2018 5:32 PM
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    Another reason: Path too long and the name got cut off when save.
    When the file come in a zip file with a long name, it'll be unzip into a folder with long name. Most likely the parts has long name also.
    When the path get more than 260 characters, it all went wrong.
    Like • Show 1 Like1
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Suppressed parts after importing a STEP file

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