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Suppressed parts after importing a STEP file

Question asked by Ryan Hochstrasser on Oct 11, 2018
Latest reply on Oct 11, 2018 by Frederick Law

I have an issue that occurs after importing a STEP file, saving it as an assembly, closing the assembly, and then reopening the assembly. Parts that were previously fine are now suppressed and I cannot unsuppress them. I can, however, open them so it's not a matter of SW not being able to find the file.

 

Each suppressed part has a yellow error triangle next to its name in the assembly tree. The error message reads either "the file for this component has a non-matching internal ID" or "Error opening file."

 

What would cause this? When I import the STEP file, the assembly appears fine. It's only after saving it as an assembly, closing it, and reopening it that this problem occurs.

 

I'm using SW2018 SP2.0.

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