Hello, all you clever SW users.
I have a small connection problem.
For the past month, i havent been able to connect to the customer portal.
I can enter https://my.solidworks.com/ , but when i click my name in the top right corner and try to enter the customer portal, i get this error message :
"Unable to authenticate. (SOAP fault: Artifact resolution failed at IDP-esp-FE4E5EFA43B5043D)"
I've been experiencing this error on the customer portal for 1 month approximately.
I use Google Chrome (ofcourse).
I have reset my cookies and reinstalled Chrome also.
Maybe its a problem on my side, I really dont know.
Has anyone experienced this before, and have some tips to fix it?
Any help is appreciated! I will try (almost) everything to fix it.
Best Regards, Newbie Frederik