1 Reply Latest reply on Oct 1, 2018 3:08 PM by Ryan Dark

    Installation completely fails no matter what.

    Scott Morrison

      Hey all,

      So, I've to download and install Solidworks CAD for Uni.

      Now, I get to the point in the installation process where I've to download and install all the relevant files.

      I've tried to let it download and install automatically, but it doesn't even begin to download anything, just fails immediately and asks me to try downloading manually.

      Now, onto downloading manually. The program offers me a link to download the parts manually, however when I click on them I get an error:


      An error occurred while processing your request.

      Reference #50.b4bcfc3e.1538412931.82e092b "


      So I can't download manually.

      I've tried turning off VPN, proxies, firewall on router, anti-virus software.

      And also runnin as admin but to no avail


      Anyone got any ideas as to what I can do?

        • Re: Installation completely fails no matter what.
          Ryan Dark

          Hi Scott,

          I does sound like you are having some kind of block between you and the download server.  Perhaps the easiest thing to try is go attempt the download from a different internet source (your house, a university lab, a coffee shop, etc.) and see if you get better results from the automatic download.  The manual download is somewhat clunky and you might try to avoid it if at all possible.