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Random Runtime Error

Question asked by Thomas Johnston on Mar 7, 2009
Latest reply on Mar 8, 2009 by 1-D88IXC

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Hello,

We just did a fresh ghost image in our computer lab and are now getting C++ runtime errors on different computers. It seems to be random. If we restart the computers and run SW again, it shows up on different computers each time.

The software ran fine on the ghost image computer and we didn't have the problem before the image.

We are running SW 2008 Educational Edition

Attached is the error.

Any Ideas?

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error23.jpg10.7 KB

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1-D88IXC Mar 7, 2009 9:57 AM
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I saw this in SW2007,2008, mostly is because of turn on Physical simulation, collision detection.
If you can remember what did you do when see this run time error it will be much helpful....
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- Thomas Johnston @ 1-D88IXC on Mar 7, 2009 2:02 PM
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  Thanks for your reply,
  
  We had a similar problem occasionally with SW2007 when we would use hold wizard.
  
  But this error pops up right when we run the program.
  It seems to load OK right until it displays the entire window and then the error pops up.
  When we click OK, it terminates the program.
  
  Tom
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1-D88IXC Mar 8, 2009 3:34 AM
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I guess you need to re-install the Microsoft.Net frameworks.
This type of error could indicate instability in the installed Microsoft redistributables: Microsoft .NET Framework, Microsoft Visual C++, and MSXML components. These are installed during the SolidWorks installation and are required in order to achieve proper functionality.

To troubleshoot this type of error, check the customer's Application Event Log for .NET Runtime Errors and generic application Runtime Errors. If there are errors related to .NET, uninstall and reinstall these redistributables

The executables for these redistributables can be found on the SolidWorks installation DVD or in the full SolidWorks download folder.
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