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Solidworks is out of memory

Question asked by Werner Vorster on Sep 18, 2018
Latest reply on May 30, 2019 by Matthew Hartman

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My Solidworks keeps giving me the message "solidworks is out of memory! Solidworks is now terminating". I am currently running Solidworks 2017 64 bit on windows 10. I had a minor update 2 days ago so don't know if that's the problem. I am not busy with a big project which is not heavy memory consuming. I bumped up my virtual memory and increased my max PDI objects. I cleaned my ssd drive and I've optimized my performance on solidworks and windows. Still I get the message. really frustrating; any help would be very much appreciated.

Werner

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Thomas S. Oct 17, 2018 4:31 AM
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We are facing the same issue with the same configuration. (W10/SW2017SP5)
The complaint may show up even when SW only allocates 1-2GB on our 32GB PC's.
W7's with 16GB does not get that message
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- Wengui Gong @ Thomas S. on May 30, 2019 3:53 AM
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  I have the same issue on my PC with configuration WIn10 / 32G memory / SW2018SP03.
  When SW automaticlly termined, the memory used under 20%.
  
  Did u resolve this issue?
  Or u can give me some suggestion....
  Thanks in advance.
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Matthew Hartman May 30, 2019 10:58 AM
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I was having this very issue with a new Windows Profile in Windows 10. After consulting with my VAR and Technical Support, we resolved the problem. I'll include the procedure below. It's fairly simple, but you'll need to make sure you have access to a local Windows profile/account with Administrator credentials:

1. Verify Windows Temporary folder path of the profile you're working with
      a.Open Windows Explorer
      b. In the address bar, type ‘%temp%’ > press the ‘Enter’ key.
      c. Confirm that the path contains a folder with a space character.
2. Verify that the folder with a space is missing an 8.3 (short) name.
      a. Open a Windows command line as Administrator.
      b. Change directory to the drive letter and folder before the folder with space. For example, 'C:\Users'
      c. Type 'dir /x' and take a screenshot of the result.

* The short name appears to the left of the folder names. If there is a blank space to the left of the folder name, then the folder name does not have a short name...

3. Use the ‘fsutil’ command to apply a short name to the folder.
      a. Restart the computer and then log in with an account that is a member of the local ‘Administrators’ group. Do not log in with the account that is experiencing the issue.
      b. Open a Windows command line as Administrator.
      c. At the command prompt, change to the C:\Users directory
      c. Then type:
         fsutil file setshortname [“folder name with space”] [short name]

         For example:
         fsutil file setshortname "First Name" FIRSTN~1

Hopefully, this resolves your problems! It was a time saver here. I was banging my head against my desk trying to figure out if it was a Windows Policy or Permissions issue. Because, I had no memory issues when logged in as an Administrator.

Regards,
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- Wengui Gong @ Matthew Hartman on May 30, 2019 9:26 PM
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  Thanks for your quick response.
  But I am not sure if shortname can impact the memory issue.
  I also paste the screen shot for my shortname. And I think my shortname config is right.
  
  Could you please review and suggest?
  Thanks again.
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  - Matthew Hartman @ Wengui Gong on May 30, 2019 11:14 PM
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    It appears you are in the User Profile folder, itself. You need to be in the "C:\Users" directory. From there, run the fsutil command on the profile/account's folder you're experiencing the memory issue with. This will create a shortname (that you have defined) to the User Profile folder. Be sure to do this while logged in to a local account with Administrator privileges...
    
    I'm not sure how or why this resolves this issue, but it certainly worked for me. I was able to open multiple top-level (large) assembly files with no problems after doing this.
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