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Disappearing Project Folders?

Question asked by Benjamin Zuses on Sep 14, 2018
Latest reply on Jun 4, 2020 by Benjamin Zuses

Anybody had entire projects just disappear?  In this case all projects under 21 have just gone poof from the server that hosts our projects and symbols library. This is very frustrating since two of those projects were used as templates for our standard machines. My Solidworks still has them listed in the Project Manager, but gives a "Folder Doesn't Exist" error if I try to open them.


I assume they aren't recoverable (our IT can't seem to find them anywhere in his backups, my frustration with his backup methods is considerable), but knowing if the software caused them would be useful.  We recently upgraded from 2017 to 2018, but I think it would be odd for that to nuke only some of the projects.