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No viewer tabs in file viewer (Preview, Data Card, Version, BOM, Contains)

Question asked by Paul Chafee on Sep 10, 2018
Latest reply on Sep 10, 2018 by Paul Chafee

I have a client running Solidworks 2017 SP4.1 and she cannot see the file viewer tabs when single clicking a Solidworks assembly or part in the vault view. I have installed the latest 2018 e-Drawings and set to the default viewer but there are sill no tabs or preview pane.