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Step file conversion issues.

Question asked by E. Aldenbrook on Aug 27, 2018
Latest reply on Aug 27, 2018 by E. Aldenbrook

My customer has sent me a solidworks assembly step file. I'm able to open and converted/save it as a solidworks file. It open 's fine and I can see all the part listed. But once I save it and try to reopen it/them, all the part(s) listed in the feature tree are suppressed and missing. Not sure what going on.