I have a Dispatch action in my workflow that makes a copy of the file and sends it to a network drive. It then passes through a workflow state. it works fine for Word documents, but is not working for Excel files. I am getting a Dispatch error, that says Access Denied. I have full control of the network drive that is receiving the file, and am an admin in the Vault. Once I click "OK" for each error, both the same, it goes to the next state and actually makes a copy of the file and puts it where it is supposed to be. Is this just a glitch with Excel files, or is something else going on I haven't seen yet. I can train the users to just 'OK' the errors, but I'd prefer they didn't show up. I've also removed any variables as a test to see if it was that. We are running Professional 2018.
Thanks,
Jessica
This always happens. I manage to figure out the issue as soon as I ask. It appears I had conflicting Dispatch actions. They did basically the same thing at different parts of the workflow, and for some reason caused a conflict. I deleted one and rearranged some things and all is well. Ultimately it is a better solution than what I had.