I am using Solidworks 2017 SP4 with Intel HD Graphics 630 at Windows 10.
When I open a Solidworks Drawing Document, It opens normally and after about 10 seconds Solidworks crashes.
I have my drivers updated, reinstalled SW but no change.
What may be the problem or how can I debug it?
Are you running this driver from solidworks?
Danny Edwards wrote:
Are you running this driver from solidworks?
The P630 is NOTthe same card as the 630. The P series cards are workstation class cards and supported by SOLIDWORKS while the non-P ones are not supported by SOLIDWORKS.
Run SOLIDWORKS Rx from the start menu and launch SOLIDWORKS in the safe mode for Software OpenGL. Then the problem you were seeing will likely not happen anymore. This mode bypasses the graphics card GPU and runs the graphics algorithms on the CPU. Due to this, the software could run slow. But if you want to permanently run in Software OpenGL mode to overcome the problem, open SOLIDWORKS, go to Tools, Options,System Options, Performance tab and turn on the Software OpenGL option.
If it runs too slow, you really then only have 2 options:
1) Get a supported graphics card.
2) Try various drivers for the graphics card that you have until you find one that doesn't have the problem. However, note that Windows 10 often automatically updates the drivers without you knowing and that may cause problems so if you are running Windows 10 you may be constantly battling to keep a driver that works on there (or turn off the Windows 10 updates so it doesn't update the drivers).
Thanks,
Jim
Thank you all.
As Jim said, the driver in the SW web site is for another series of graphics card so I did not try using it.
I tried opening Software OpenGL mode on, and it worked. But as it was expected it is too much slower than using the hardware graphics. It is a short term solution for me, thanks for this.
Is there a way that I can find a supported driver for HD 630 that works without errors instead of trying all drivers?
Tolga Uzun wrote:
Is there a way that I can find a supported driver for HD 630 that works without errors instead of trying all drivers?
You'll never find a "supported" driver since this card is NOT supported by SOLIDWORKS. The best you'll do is perhaps find one that may work fairly well. I would suggest searching the forums since this has been discussed many times and some of the threads list drivers that have worked for others. Perhaps try not to limit your search to the 630 card since some of the discussing has been around other Intel cards but similar drivers may work (like for the 620). That is just speculation on my part since I'm really not that familiar with these cards; just familiar with past discussions happening on the forum. Here are some searches but you may want to try others:
https://forum.solidworks.com/search.jspa?q=intel%20hd
https://forum.solidworks.com/search.jspa?q=intel+620
Thanks,
Jim
Thanks Jim, I will try to find an appropriate driver
Go to Intel support or Google "Intel HD 630 driver".
https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630
Go to your computer/Laptop support site and get latest driver.
SW2017 works on my laptop with HD 4000 video which is older then yours.
Thanks Frederic, I am using the latest version (24.20.100.6194)
Try adjust setting in the driver. Try lowest and highest see if it change anything.
How much memory on the computer? I don't know if 630 use shared memory.
The P630 is NOTthe same card as the 630. The P series cards are workstation class cards and supported by SOLIDWORKS while the non-P ones are not supported by SOLIDWORKS.
Run SOLIDWORKS Rx from the start menu and launch SOLIDWORKS in the safe mode for Software OpenGL. Then the problem you were seeing will likely not happen anymore. This mode bypasses the graphics card GPU and runs the graphics algorithms on the CPU. Due to this, the software could run slow. But if you want to permanently run in Software OpenGL mode to overcome the problem, open SOLIDWORKS, go to Tools, Options,System Options, Performance tab and turn on the Software OpenGL option.
If it runs too slow, you really then only have 2 options:
1) Get a supported graphics card.
2) Try various drivers for the graphics card that you have until you find one that doesn't have the problem. However, note that Windows 10 often automatically updates the drivers without you knowing and that may cause problems so if you are running Windows 10 you may be constantly battling to keep a driver that works on there (or turn off the Windows 10 updates so it doesn't update the drivers).
Thanks,
Jim