Visualize does not load any project - frozen on initializing

From the installation folder, run the following:

<install_folder>\PreReqs\DirectX9\dxsetup.exe

This issue is usually due to failure of the main installer to detect and install the necessary DirectX stuff.  Running the above will forcefully install the DirectX setup...

Then try running Visualize again.

Mike,

Did you find a fix for this having the same problem right now with my app and PC.

Ran fine up until now.

Can one of you zip and post your log files from:

%programdata%\SOLIDWORKS\SOLIDWORKS Visualize 2018\Log

Do it from a fresh start. ie exit Visualize.  Re-start, load a project, after frozen for a moment do whatever you need to kill it.  Then zip and post logs.

Mike,

I found a temp fix for this, it will work for you I m pretty sure. Try it and let me know..

I found a way to get around "Initialization Lock" issue within Visualize.

• Ensure you are using Solid Works 2018 SP4.
• Go to Options - Add Ins
• Scroll down to Visualize and ensure this add in is checked. It creates a Visualize option tab on the command manager.
• Open the assembly or part you want to export into Visualize.
• Click the Visualize tab and you have a Simple and Advanced Export option, of which it effects the appearance levels when inside Visualize.
• Click export and this opens Visualize and places the part or assy in Visualize bypassing the initialization issue lock I was having at least...
• If you want to reopen the part, you must save your work in Vis, export it again through SW interface through the steps above, then go to FILE - open recent project - select the file you manipulated and saved and it will reopen with out the initialization lock.

Cheers,

Michel

Michal Gloger - I'll look at your logs if you attach them.

Michel's logs didn't have any errors. 

It's odd that loading from the SW plug-in gets around the issue.  All that's doing is setting various import options ahead of time and loading the file directly.