AnsweredAssumed Answered

SW 2018 Online License Failure

Question asked by Steve Langenderfer on Jul 16, 2018
Latest reply on Oct 25, 2018 by Frederick Law

I'm using Solidworks Professional 2018 with the online licensing. Or at least I was. While working this afternoon a message interrupted me saying it was unable to verify my license. Then it prompted me to save my files and it closed SW.


When I try to open SW, I get this message now:

SOLIDWORKS is not enabled for your SOLIDWORKS ID.

Consult your CAD Administrator.

I am my CAD Admin, so that isn't much help. I've tried to use SW on 2 different computers with the same result. My VAR is is closed for the night, but I'm sure I'll hear from them in the AM.


In the meantime, anyone else having problems with online licensing currently? Or has anyone else had this issue in the past?


I wish Dassault would develop a robust system for online license verification. The current system has lots of failure points that end up hurting legitimate users.