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Is anyone else having a mouse wheel issue with this website?

Question asked by Dan Pihlaja on Jul 9, 2018
Latest reply on Jul 9, 2018 by Dan Pihlaja

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This happened before, but mysteriously went away. Now it is back.

Basically, when I open a thread, and then use my mouse wheel to scroll down, then scrolling function locks up. I can type, and click buttons in the thread, but I can no longer scroll. When this happens I can't even scroll using the arrow buttons or the slider bar on the right.

I have found 2 solutions to this: 1) If I am typing in a thread, then if I CUT my typing and then PASTE it back in, it unlocks the scrolling.

2) If I am not editing a thread, then I have to refresh the page.

But, if I go back to using my mouse wheel to scroll, it locks up again.

If I ONLY use the slider bar on the right or the arrow keys, then I don't have this issue at all.

This ONLY happens with this website. I have tested it out on many other websites and there is no issue. I have tested it out in other programs and there is no issue.

Anyone else seeing this behavior?

Edit: I am using IE11.

Dan Pihlaja Jul 9, 2018 12:57 PM

Correct Answer

OK figured it out after doing some digging:

Go to internet options, advanced tab and uncheck "Use Smooth Scrolling".

It works now!

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Glenn Schroeder Jul 9, 2018 11:07 AM

I haven't seen that. By the way, being the creature of habit that I am I stuck with Internet Explorer long after many people had advised me to switch. I finally went to Google Chrome when Pandora stopped working.

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Dan Pihlaja @ Glenn Schroeder on Jul 9, 2018 11:11 AM

Yeah, chrome is not an option for me here. IT has blocked it from even being installed. For some reason, they don't like Google stuff.

I can still google things though.....

I have tried Edge and that works, but there are other things about Edge that I really dislike.

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Glenn Schroeder @ Dan Pihlaja on Jul 9, 2018 11:23 AM

I use Firefox on my phone and don't have any complaints. Will they let you try it?

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Dan Pihlaja @ Glenn Schroeder on Jul 9, 2018 11:41 AM

Apparently I can use Firefox. Although when I go to www.google.com, it gives me a "Connection is not secure" error. Hrmm

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Dan Pihlaja @ Dan Pihlaja on Jul 9, 2018 12:02 PM

OK, I found out that this is an internal issue where our IT department:

"Some traffic monitoring/filtering products used in corporate environments might intercept encrypted connections by replacing a website's certificate with their own, at the same time possibly triggering errors on secure HTTPS-sites."

Looks like I will have to use IE for google and Firefox for this site. LOL

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Fatih Mehmet Ozcan Jul 9, 2018 11:52 AM

Same thing happened to me. After cut and paste it was unable to scroll. Also am a Firefox user. After a while it isn't happening anymore. Don't have any idea why it occurs.

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David Matula Jul 9, 2018 12:14 PM

yep I see it too. just refresh and use the slide bar on the side when it gets nuts.

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Dan Pihlaja Jul 9, 2018 12:57 PM

OK figured it out after doing some digging:

Go to internet options, advanced tab and uncheck "Use Smooth Scrolling".

It works now!

Actions

8 Replies

Glenn Schroeder Jul 9, 2018 11:07 AM
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I haven't seen that. By the way, being the creature of habit that I am I stuck with Internet Explorer long after many people had advised me to switch. I finally went to Google Chrome when Pandora stopped working.
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- Dan Pihlaja @ Glenn Schroeder on Jul 9, 2018 11:11 AM
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  Yeah, chrome is not an option for me here. IT has blocked it from even being installed. For some reason, they don't like Google stuff.
  I can still google things though.....
  
  I have tried Edge and that works, but there are other things about Edge that I really dislike.
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  - Glenn Schroeder @ Dan Pihlaja on Jul 9, 2018 11:23 AM
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    I use Firefox on my phone and don't have any complaints. Will they let you try it?
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    - Dan Pihlaja @ Glenn Schroeder on Jul 9, 2018 11:41 AM
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      Apparently I can use Firefox. Although when I go to www.google.com, it gives me a "Connection is not secure" error. Hrmm
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      - Dan Pihlaja @ Dan Pihlaja on Jul 9, 2018 12:02 PM
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        OK, I found out that this is an internal issue where our IT department:
        "Some traffic monitoring/filtering products used in corporate environments might intercept encrypted connections by replacing a website's certificate with their own, at the same time possibly triggering errors on secure HTTPS-sites."
        
        Looks like I will have to use IE for google and Firefox for this site. LOL
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Fatih Mehmet Ozcan Jul 9, 2018 11:52 AM
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Same thing happened to me. After cut and paste it was unable to scroll. Also am a Firefox user. After a while it isn't happening anymore. Don't have any idea why it occurs.
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David Matula Jul 9, 2018 12:14 PM
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yep I see it too. just refresh and use the slide bar on the side when it gets nuts.
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Dan Pihlaja Jul 9, 2018 12:57 PM
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Correct Answer
OK figured it out after doing some digging:
Go to internet options, advanced tab and uncheck "Use Smooth Scrolling".

It works now!
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Is anyone else having a mouse wheel issue with this website?

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