And an additional piece of information: Even after changing the heads-up to what I would prefer, I just opened the drawing I'd been working on, and it reverted back to that original not-so-useful format.
Heads up is not part of your template, that is a System Option and should stay as you set it, if not the report it to your VAR as a bug...
First of all, toolbar locations and toolbar visibility settings aren't saved in the template.
They are saved in your settings. When your copy settings wizard you will see a toggle for Toolbar location/settings.
And I think that this directly affects the registry. So, it sounds like a registry setting isn't being permanently set.
I just tested this on an assembly and a drawing. And it works for both for me.
Do you have administrative rights to your computer (you probably do, since it works for assemblies and parts, but its worth a shot to see)?
Try making the changes, then run your copy settings wizard and saving out a settings file and close and reopen Solidworks and load those settings.
If that doesn't work, then I think that it is time to include your VAR. Might be an installation issue.
id just like the ruler to go away and never come back....no idea why they ever added that anyway.