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Files are in Solidworks PDM via Pack & Go - I can't check out any of them to work with them?

Question asked by Corey Brenner on Jul 2, 2018
Latest reply on Jul 2, 2018 by Steven Dod

I have placed files into Solidworks PDM via a Pack & Go.  I can go into Solidworks PDM and see the files. I can even open them.  All of my options for checking out files or checking in files are greyed out in the drop down menus.  How do I get this functionality to work?